Privacy Policy

As a payment technology institution, Mnvelxpayment processes large amounts of data from our customers and their consumers. Ensuring careful and secure processing of personal data is extremely important to us.

This Privacy Statement informs you about how Mnvelxpayment processes personal data of (potential) customers, business partners, consumers, and website users. If you have any questions, please reach out to us using the contact details at the bottom of this statement.

Please read our Privacy Statement to understand how we handle your personal data.

Who is Mnvelxpayment?

Mnvelxpayment is a payment service provider that enables customers (e.g., webshops) to accept online payments from their consumers. We are registered in US and regulated by its laws. More information can be found on our About Us page.

Mnvelxpayment’s Responsibilities

As the controller and financial institution, Mnvelxpayment:

• Determines which personal data must be processed for the correct execution of a payment.
• Defines additional purposes for data processing in accordance with initial data collection purposes.
• Has established terms and conditions directly applicable to customers and consumers.

What Personal Data Does Mnvelxpayment Process?

Mnvelxpayment processes personal data provided by you or collected through the use of our services. Here’s an overview:

Customer

• First and last name
• Date of birth
• Place of birth
• Address details
• Telephone number
• Email address
• IP address
• Internet browser and device type
• ID document details (if you are a legal representative)
• Other data you actively provide

Consumer

• Payment details (e.g., bank account number, credit card number)
• IP address
• Internet browser and device type
• First and last name (if applicable)
• Address details (if applicable)
• Email address and/or telephone number (if applicable)
• Information about purchased products or services (if applicable)
• Other data you actively provide

Business Partner

• First and last name
• Telephone number
• Email address
• ID document details (if applicable)
• Other data you actively provide

Does Mnvelxpayment Process Sensitive Personal Data?

Mnvelxpayment does not process special categories of personal data. We also do not target minors. We advise parents to monitor their children's online activities to prevent the processing of minors’ data.

Where Does Mnvelxpayment Collect and Use Your Personal Data?

Your personal data is processed for purposes including:

• Application assessment
• Agreement preparation and execution
• Payment processing
• Sending product/service information and updates
• Contacting you regarding your experience
• Statistical and scientific analysis
• Providing support
• Ensuring sector safety and integrity

How Long Does Mnvelxpayment Keep Your Personal Data?

We retain your data only for as long as necessary or as required by law. For example, data related to applications and agreements is kept for up to five years after the end of the agreement or application.

How Does Mnvelxpayment Secure Your Personal Data?

We use technical and organizational measures to protect your data, including network segmentation, encryption, and regular security tests. Organizational measures include role separation, personnel screening, and continuous staff training.

Does Mnvelxpayment Share Your Personal Data with Third Parties?

Processors: We may share your data with third-party processors under strict agreements to ensure data protection.

Cross-Border Data Transfers: Your data may be processed outside US with appropriate safeguards in place.

Does Mnvelxpayment Use Cookies?

We use functional, analytical, and marketing cookies to improve your experience and track browsing behavior. Some cookies are placed by third parties.

What Rights Do You Have?

You have rights to access, correct, erase, restrict, transfer, or object to your data. Requests can be sent to market@mnvelxpayment.com. We may ask for identification to verify your request.

How Can You Contact Mnvelxpayment?

If you have questions about your personal data, contact us at support@mnvelxpayment.com.